Hospital Helpline:
Privacy Policy
Your privacy is extremely important to us. This Privacy Policy document explains how we collect, use, disclose, and safeguard your information when you visit our website or use our medical services.
1. Information We Collect
We may collect personal and non-personal information in the following ways:
Personal Information
When you interact with our website or contact us, we may collect:
- Full Name
- Phone Number
- Email Address
- Medical inquiries or health-related information you voluntarily provide
- Appointment details
Non-Personal Information
We may automatically collect:
- IP address
- Browser type
- Device information
- Pages visited on our website
- Date and time of visits
2. How We Use Your Information
We use the collected information for the following purposes:
- To schedule and manage appointments
- To respond to inquiries and provide medical assistance
- To improve our website and services
- To send updates, notifications, or important information
- To maintain internal records
3. Medical Information & Confidentiality
We understand that medical information is highly sensitive. Any health-related data shared with us is treated with strict confidentiality and is only used for:
- Consultation purposes
- Medical evaluation
- Providing appropriate healthcare services
We do not share your medical information without your consent unless required by law.
4. Sharing Your Information
We do not sell, trade, or rent your personal information to others. We may share your data only in the following cases:
- With medical professionals within our hospital for treatment purposes
- When required by law or legal authorities
- To protect the rights, safety, or property of our hospital or patients
5. Cookies & Tracking Technologies
Our website may use cookies to:
- Enhance user experience
- Analyze website traffic
- Improve functionality
You can choose to disable cookies through your browser settings.
6. Data Security
We implement appropriate security measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no online platform can guarantee 100% security.
7. Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices of such third-party sites. We encourage users to review their privacy policies.
8. Your Rights
You have the right to:
- Request access to your personal data
- Request correction of inaccurate information
- Request deletion of your data (subject to legal obligations)
To exercise these rights, please contact us using the details below.
9. Children's Privacy
Our services are not directed toward individuals under the age of 13 without parental or guardian consent. We do not knowingly collect personal data from children without proper authorization.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, you can contact us:
Cosmesurge Hospital
📍 Main Saidpur Road, Near Kali Tanki, Rawalpindi
📞 051-4410337
📧 yasirallaqudre1@gmail.com